Our Price Match Guarantee

know that it’s important to get the best price possible when shopping for a First Aid and CPR Course.

We keep our prices low every day. However, if you find a cheaper price on an identical product, we will match the competitor. With our price match guarantee, you can be sure that you receive our quality First Aid Pro level of service and customer care whilst being able to save on your purchase!

We pride ourselves on providing the highest standard of customer care, so if you see a cheaper price elsewhere, just send us the details of the advertised price in an email!

If our competitors have a lower price, you can trust that our Price Match Guarantee will save you money!

How do I apply for a Best Price Match Guarantee?

Applying for a price match is quick and easy!

Simply:

  1. Find a competitor’s advertised price for your relevant First Aid course and date.
  2. Take a screenshot of the Australian competitor website (make sure the picture is from the day you are sending it and visible in this picture). Alternatively, if you have received an emailed or written quote from a competitor, forward this to us. The price must be current.
  3. Title your email Best Price Match Guarantee and attach the relevant details.
  4. Send it to our customer care team here at: courses@firstaidpro.com.au
  5. Wait for the team to respond! If you are eligible, we’ll send through your lower price ready for you to purchase!

*Please note that the price must be from a brand based in Australia, the First Aid certificate must be identical, and you must show the date within the screenshot to be eligible.*

If your price match is approved, you can rest easy knowing that you’ve not compromised on customer care in favour of the best price.

What does our Best Price Guarantee cover?

Our Best Price Match Guarantee covers you if you find an identical product at a lower advertised price.

This means if you have received a lower price, either online or invoiced, on a First Aid and CPR course that we offer, we will match it. The course code and date must be identical, and it must be from an Australian competitor.

These First Aid and CPR courses include:

OR

  • HLTAID001 Provide Cardiopulmonary Resuscitation (CPR)
  • HLTAID003 Provide First Aid
  • HLTAID004 Provide an Emergency First Aid Response in an Education and Care Setting

You need to have seen the lower price on the same day you claim the price match.

If you have any questions about our price guarantee, don’t hesitate to contact our customer care team.

Why are we Price Matching?

It’s simple. It’s all about you.

We want to provide the best experience possible, whether in the classroom or when booking online.

Our Best Price Match Guarantee means that you can get our service and save on your First Aid Certificate and CPR course. We’ll match our competitor’s price, but we won’t compromise on our quality.

Where is our Price Match Available?

Our Price Match Guarantee is available in:

The use of discount vouchers from websites such as Groupon, living social, etc., are not valid.